You will never have to miss
another business call ever again
Gold Tel Business
Telephone Answering service
The potential loss of revenue to your business as a result of a missed or mishandled call could be significant and, according to British Telecom, 15 per cent of all inbound calls are missed by businesses.
So whether you are looking to reduce your business costs or improve your overall service, or whether you are a sole trader wanting to take a holiday without appearing to be 'closed', a small business that needs to overflow calls at busy periods or a large company requiring extra capacity without employing the staff yourself, Gold Tel is the perfect solution for your business.
You will never have to miss
another business call ever again
Gold Tel's receptionists can handle your inbound calls, overflow answering, appointment making, client service calls and marketing campaign follow-up calls. Every business call you receive is answered by a professional receptionist, providing your business audiences with a professional caller experience and avoiding the cost of employing another member of staff simply to handle your calls or taking them away from other work responsibilities.
Calls are answered by a highly trained Gold Tel receptionist in the name of your business and handled according to your specific requirements.
Gold Tel intelligent
call management system
We will guide you through the configuration of your telephone set-up to transfer your calls to our team of receptionists. When your calls transfer to us, we use intelligent call management systems to identify your clients and our receptionists answer with your pre-approved greeting. Our receptionists instantly forward the details of the call via your preferred method - e-mail, SMS, fax, your receptionist calling you, calls being patched through or a combination. At the end of every business day you are also sent a summary record of all the calls received. The end result is seamless. To your client we are just another member of your own staff.
Gold Tel's service plans offer your business a flexible and cost-effective alternative to managing your own incoming phone calls. To begin, you select a monthly service plan that matches your anticipated call volume and then leave the rest to us. Over time, once we have experienced your call volumes, we will have the chance to review your call volumes and recommend the most suitable service plan for your business going forward. Every month you can also review your account to check you're still on the best available service plan.
Your Gold Tel receptionist will:
Create a professional 'corporate' image for your business
Answer all calls quickly and professionally
Ensure your business will never miss another call
Provide you with accurate and timed messages
Give you uninterrupted protected time when you need to concentrate
2-week FREE no obligation trial
We are so confident about how Gold Tel's business answering service can integrate seamlessly into your business and add significant value to your caller experience that we'd like to offer your business a 2-week FREE no obligation trial. We'll also project manage the call diversion process.